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+--- Forum: Support (/Forum-Support)
+--- Thread: Ban (/Thread-Ban)
Ban - iwannabethebestbotter - 06-27-2013 05:12 PM
Is the recent ban due to the occasional "banwave" or is it because that blizz can now detect speedhack?
one of my bot account got hammered. was brand new like 2 weeks only.
RE: Ban - SuperBot - 06-27-2013 07:01 PM
Hi,
We are sorry that in this recent banwave, some of our members got accounts banned.
Frankly, trying to stay under Blizzard's radar as far as using Speedhack is concern is a much tougher task compared to using the non-speed options. Imagine running the character at such high speed for so many hours and trying to stay out of detection.
We have a few sets of test machines and our findings are such:
1) those running our non-speed hack instances with optimise function running averagely around 30 instances per computer, stayed safe during this ban wave
2) some our machines running speed hack survived while some running speed hack got banned. A chat with some of our big farming clients has roughly the same results.
For now, we do not believe Blizzard is banning only BE customers. Our research today reveals a lot of people using other bots got their account banned too. Some 100% banned. (it will not be appropriate for me to put competitors' name here) And at same time, we are very confident with our non-speed options. We have zero casualties right now from our calls with customers for those using our non-speedhack option.
Our will team will continue our quest to improve our bot and hope that customers, over time, will realise that we are very serious about our products and our inner desire to create products that allows our customers to make money.
I guess maybe the first thing we should tell customers in future, prior to purchasing our bot, is to use speed hack at their own risk. Our team will have to good chat over this issue.
Thanks again for your support and we hope you will continually support us.