BE + Laptop = Bluescreens

[Titanium]

I understand that the bluescreen problem is quite troublesome and difficult to solve.
I would say as a bot software BotExploit doesn't touch anything on the hardware side. And in my experience bluescreen is always related to the hardware issues. I think you could also use this point to argue with the shop for replacement.
To be fair there BotExploit together with Diablo client would increase the CPU and GPU load which would increase the chances of existing hardware issues to occur. But the root cause should be the existing hardware issues. For example, previously one of our computer has bluescreen problem because at that time we didn't have the optimization function and we overclocked the CPU to run more instances. We reverted the overclocking and the issues doesn't come up anymore.